General Instructions:

1. Turn off the phone
2. Insert a non-accepted sim card (different from the original carrier).
3. Turn on the phone.
4. Phone will ask for the unlock code

Alternate Method:

1. From front screen, enter *01763*6371#
2. The handset will reset back to the main screen
3. Press M button
4. Scroll to Settings and press Select
5. Scroll to Security and press Select
6. Scroll to MEP locks and press Select
7. Enter your Handset Code (the default code is 0000) and press OK
8. Scroll to Network and press Select
9. Scroll to Deactivate and press Select
10. Enter Unlock Code and press OK
11. Handset should then display DONE and be unlocked.